The course was aimed at coordinating target groups of the department and staff of service desks of the department.
IRAN NEWS NATIONAL DESK
Addressing the participants in the course, Director of General Bureau Welfare of Mazandran Province Dr. Aram said admission office is the first layer in services for the client, adding that it is necessary for the personnel of this office to have comprehensive awareness and knowledge towards all specialized sectors and they should have proper answers to demands and questions of the target community.
He also hailed his colleagues in the general bureau for inauguration of the first round-the-clock center for sheltering under-18 children who are suffering from drugs addiction or consumption in the north of the country, adding that in the Welfare Week, some projects were inaugurated that were priorities.
Dr. Aram added that all efforts are to meet demands of the clients, their satisfaction and boosting their living standard, reiterating that clients’ satisfaction does not rely on money but by good education and guidance, one can cause drastic changes in their lives.
He went on to say that it is necessary to rebuild feeling of trust among clients towards services which are offered in the welfare general bureau.
He added that by training directives and regulations, the staff of the bureau can almost zero the problems of the clients in towns.
Dr. Aram underlined employing eager labor forces in the admission offices and pointed to the significance of boosting social health.
- source : Iran news
